EditShare V6 Diagnostics
Double-click the Diagnostics icon on the Control Panel.
If you have not yet registered your system, a message box opens and allows you to register.
You are asked where you want to send the output.
Select SMB File Exchange and click OK.
You are asked what kind of diagnostic you want to run:
Select EditShare Diagnostic and click OK
The diagnostic runs and sends the results to the location you specified.
When the diagnostic finishes, click OK, first noting the filename and location
Please use the link below to upload and add the Support Ticket number in the note section.